Shopping for new jeans or an outfit can be exciting, but what if something doesn’t work out? No need to stress – True Religion has a convenient return and exchange policy to make things right. Let’s dive into all the details!
What Is True Religion Return Policy?
True Religion keeps things pretty straightforward when it comes to returns. If your items are unworn and unwashed and have all the original tags and packaging, you can return them within 28 days of the purchase date for a full refund.
No receipt, no problem! True Religion can look up your order details if you have the payment method and order number handy.
True Religion Exchange Policy
What if you want to swap those jeans for a different size or style? True Religion has you covered with their convenient exchange policy, too!
For online orders, follow the same process as a return through your account, but select the “Exchange Order” option. Once your original item is received, they’ll immediately send out your new requested item.
For in-store purchases, bring in the unworn item you need to exchange and your receipt within that 28-day window. The store staff can then help you find the perfect replacement item in stock.
And don’t worry – you’ll never be charged shipping costs or exchange restocking fees!
How to Return an Item to True Religion
Returning a True Religion purchase is as easy. But let’s quickly recap the simple steps for online and in-store returns.
True Religion Return Policy Online:
- Log into your True Religion account and access your order
- Select the “Return Items” option and follow the prompts to print your free return label
- Package up your unworn, tagged items securely and drop them off at any shipping carrier
True Religion Return Policy In-Store Returns:
- Find your nearest True Religion retail location
- Bring your unworn, tagged items along with your receipt or payment info
- Visit the returns counter and provide your items to the sales associate
No matter which return route you choose, True Religion aims to process refunds promptly once they receive the returned items. For online returns, refunds are typically issued within 7-10 business days back to your original payment method.
FAQs About “True Religion Return Policy”
Still have some questions about the True Religion return policy? Let’s cover some frequently asked questions!
Q: How long do I have to make a return?
A: Per True Religion’s policy, you have 28 days from the purchase date to initiate a return on most unworn, unaltered merchandise with tags.
Q: What if I need to get my receipt or packing slip?
A: No problem! Accurate Religion request details like your order number and payment method to determine your order.
Q: Will I get hit with restocking fees for making a return?
A: Not at all! True Religion does not deduct restocking fees from refunds if your return meets their guidelines.
Q: What forms of refund does True Religion offer?
A: Refunds are issued back to your original payment method, whether cash, credit card, gift card, or any other form of payment.
Q: How long do exchanges take to process?
A: Once True Religion receives your original item, they will ship out your requested exchanged item within 1-2 business days.
Q: What is considered “unworn” for returns?
A: True Religion defines unworn items with all tags attached, unwashed and unaltered, and does not show any signs of wear like stains, odor, stretching, etc.
Q: Are gifts eligible for returns/exchanges?
A: Yes! You can return or exchange gifts per True Religion’s standard policies if you have the order details, such as shipping info or gift receipt.
Q: What about final sale or deeply discounted items?
A: Unfortunately, True Religion’s general returns policy does not cover items purchased during special sales or promotions marked as final sales.
Conclusion
With this straightforward return and exchange policy, True Religion makes it easy to shop with complete confidence. Find that perfect look and style without worries!
Let their generous 28-day return window, simple mail-in or in-store process, and commitment to customer satisfaction give you the freedom to buy with peace of mind. Happy shopping!