Tecovas Return Policy: 35 Days of Delivery For a Full Refund or Exchange

When it comes to online shopping, having a hassle-free return policy is a must. It’s a crucial factor that can make or break a customer’s decision to purchase from a particular brand. Tecovas, a popular retailer of high-quality Western boots and apparel, understands this well. That’s why they offer a generous return policy to keep their customers satisfied and returning for more.

What Is Tecovas Return Policy?

At Tecovas, you can return any new, unworn, and unwashed item within 35 days of delivery for a full refund or exchange. This policy applies to all products, including boots, apparel, and accessories. It’s a straightforward and customer-friendly approach that gives you ample time to try your purchases and decide if they fit perfectly.

Tecovas Return Policy After 35 Days

While Tecovas standard return window is 35 days, what happens if you need to return an item after that period? Well, the good news is that Tecovas still has you covered. If you still need to reach the 35-day mark, you can return your unworn and unwashed items within one year of the original purchase date.

However, there’s a catch – instead of a full refund, you’ll receive a store credit for the amount you paid for the item. This store credit can be used towards your next Tecovas purchase, allowing you to explore their extensive collection of high-quality products.

Tecovas Return Policy Without Receipt

Losing a receipt can be a frustrating experience, especially when you need to make a return. Fortunately, Tecovas has a solution for this scenario. If you’ve misplaced your receipt, you can still return your unworn and unwashed items within 35 days of delivery.

In this case, Tecovas will issue you a store credit for the item’s current selling price. While it’s not a full refund, it’s still a reasonable option that allows you to exchange the item or put the credit towards something else you love from their collection.

What Is Tecovas Exchange Policy?

Sometimes, your ordered item doesn’t quite fit or meet your expectations. That’s where Tecovas exchange policy comes in handy. Within 35 days of delivery, you can exchange any new, unworn, and unwashed item for a different size or style.

The process is simple – visit the Tecovas website, initiate an exchange request, and follow the instructions provided. Once your return is processed, you’ll receive a prepaid return label to return the original item. As soon as Tecovas receives your return, they’ll promptly ship out your new exchange item.

What Is Tecovas Warranty Policy?

In addition to their generous return policy, Tecovas offers a product warranty to ensure customer satisfaction. Their boots come with a one-year warranty against manufacturing defects, providing peace of mind knowing that your investment is protected.

If you encounter any issues with the craftsmanship or materials of your Tecovas boots within the first year of ownership, contact their customer service team. They’ll guide you through the warranty claim process and, depending on the nature of the defect, either repair or replace your boots.

Tecovas Holiday Return Policy

Tecovas understands shoppers may need extra time for returns and exchanges during the busy holiday season. That’s why they extend their standard 35-day return window to 60 days for purchases made between November 1st and December 31st.

This extended holiday return policy gives you ample time to try on your new Tecovas items and make any necessary returns or exchanges after the hustle and bustle of the holiday season has passed. It’s a thoughtful gesture that shows Tecovas commitment to providing an exceptional shopping experience, even during the busiest time of the year.

How to Return an Item to Tecovas

Now that you know about Tecovas return policies, let’s examine the step-by-step process for making a return.

Online Returns

If you made your purchase online, the return process is straightforward:

1. Visit the Tecovas website and log into your account.
2. Navigate to the “Returns & Exchanges” section and select the item(s) you wish to return.
3. Choose the reason for your return and whether you’d like a refund or exchange.
4. Print the prepaid return label provided and securely package the item(s).
5. Drop off your package at the nearest UPS or FedEx location.

Once Tecovas receives your return, they’ll promptly process your refund or exchange request.

In-store Returns

If you prefer to return in person, you can visit any Tecovas retail location. Here’s what you need to do:

1. Gather the item(s) you wish to return, along with the original receipt or packing slip.
2. Head to your nearest Tecovas store and let a friendly associate know you’d like to make a return.
3. Present your items and receipt/packing slip to the associate.
4. The associate will process your return and issue a refund or exchange on the spot.

It’s as simple as that! Whether you return online or in-store, Tecovas aims to make the process seamless.

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FAQs About Tecovas Return Policy

To address some common questions regarding Tecovas return policies, here are a few frequently asked questions and their answers:

Conclusion

Tecovas return policy is a shining example of a customer-centric approach to online shopping. With a generous 35-day return window, the option to exchange or receive store credit after 30 days, and a one-year warranty on boots, Tecovas has your back every step of the way.

Whether you’re making a return online or in-store, the process is designed to be seamless and hassle-free. And if you ever need assistance, the friendly customer service team is just a call, email, or chat away.

So, the next time you’re in the market for high-quality Western boots or apparel, you can shop with confidence at Tecovas knowing that their return policy covers you. Happy shopping!