Shopping at Revolve can be an exhilarating experience, especially when you’re searching for the latest fashion trends or that perfect outfit. However, it’s crucial to understand their return policy before purchasing. Whether you’re a style-savvy fashionista or a bargain hunter, knowing the ins and outs of Revolve return and exchange policies can save you from unnecessary hassle. This blog post will dive into Revolve return policy details, covering various scenarios and answering frequently asked questions.
What Is Revolve Return Policy?
Revolve offers a generous return policy for its customers. You can return most items within 60 days of delivery for a full refund or 90 days for exchange, provided the items are unworn, unwashed, and in original condition with tags attached. This policy applies to both domestic and international orders.
Revolve Return Policy Without Receipt
If you’ve misplaced your receipt or confirmation email, don’t worry! Revolve accepts returns without a receipt or proof of purchase, but you’ll receive a merchandise credit instead of a refund. The credit amount will be based on the item’s current selling price. Additionally, you’ll need to provide a valid photo ID and the email address associated with your order for verification purposes.
Revolve Return Policy After 60 Days
While Revolve prefers that returns be made within 30 days of delivery, they understand that sometimes circumstances may prevent you from doing so. If you need to return an item after 60 days, you may still be able to do so, but you’ll likely receive a merchandise credit instead of a refund. The credit amount will be based on the item’s current selling price.
Revolve Return Policy on Sale Items
Revolve return policy applies to both full-priced and sale items. If the items are unworn, unwashed, and in their original condition with tags attached, you can return them within 30 days of delivery for a full refund or exchange.
Revolve Clothing Return Policy
Revolve return policy applies to all clothing items, including dresses, tops, bottoms, and outerwear. As long as the clothing items are unworn, unwashed, and in original condition with tags attached, you can return them within 30 days of delivery.
Revolve Holiday Return Policy
Revolve extends its return window during the holiday season to provide customers with more flexibility. For purchases made between November 1st and December 31st, you typically have until January 31st of the following year to make returns or exchanges. This extended holiday return policy applies to both domestic and international orders.
What Is Revolve Exchange Policy?
Revolve exchange policy is straightforward. Suppose you’d like to exchange an item for a different size, color, or style. In that case, you can do so within 30 days of delivery, provided the item is unworn, unwashed, and in its original condition with tags attached. Exchanges can be made through their online portal or by contacting their customer service team.
How to Return an Item to Revolve In-Store
If you find it more convenient to return your items in person, or if you need to return an item without tags/packaging, you can simply visit any of our Revolve retail store locations. We’ve designed the process to be straightforward and hassle-free for you:
- Bring the item(s) you wish to return and proof of purchase, like the packing slip or your order number.
- When you arrive at the store, just let our friendly sales associate know that you would like to make a return. They may ask for the reason, as they are here to assist you in the best possible way. The associate will inspect the merchandise to ensure it is unused and properly returnable per policy.
- Provide your payment info if you paid online or your receipt if you made an in-store purchase.
- The associate will process the return and issue you a refund using the original payment method. You can also opt for a Revolve merchandise credit instead.
In-store returns are a good option if you remove tags, have no packaging, or need to return something right away. Just be sure to have your order details handy.
Let me know if you need any other details on navigating Revolve’s hassle-free returns process!
How to Return an Item to Revolve Online
- Log in to your Revolve account.
- Navigate to the “Order History” section.
- Select the item(s) you wish to return.
- Follow the instructions to print a prepaid return label.
- Please securely package the item(s) and ship them back to Revolve.
- Once the returned item(s) are received and processed, you’ll receive a refund or merchandise credit, depending on the circumstances.
FAQs About Revolve Return Policy
Q: Can I return an item that has been worn or washed?
A: No, Revolve does not accept returns for items that have been worn or washed. The items must be in their original, unworn condition with tags attached.
Q: What if the item I purchased is defective?
A: If an item is defective, you can return it anytime, regardless of the 30-day return window. Ensure that you have proof of purchase and provide details about the defect.
Q: Can I return an item purchased as a gift?
A: Yes, you can return gift items to Revolve, but you’ll need to provide a valid photo ID and the email address associated with the order if you still need a receipt or proof of purchase. The refund will be issued as a merchandise credit.
Q: How long does it take to receive a refund or merchandise credit for a return?
A: It typically takes 7-10 business days to receive a refund or merchandise credit once the returned item(s) have been received and processed by Revolve.
Q: Can I return an item if I’ve removed the tags?
A: Unfortunately, Revolve requires all items to have their original tags attached for returns to be accepted. If you’ve removed the tags, you may not be eligible for a return or exchange.
Q: What if I received the wrong item or size?
A: If you received the wrong item or size due to a Revolve error, you can return it for a full refund or exchange, even if it has been tried on or the tags have been removed. Provide proof of the error when initiating the return process.
Conclusion
Understanding Revolve return policy can help you shop with confidence, knowing that you have the flexibility to make returns or exchanges if needed. Whether shopping for a special occasion outfit or a casual look, familiarize yourself with the policies and keep your order confirmation handy. If you have any questions or concerns, please get in touch with Revolve customer service team for assistance.
Take advantage of Revolve extended return window during the holiday season to ensure a stress-free shopping experience. And for any defective items or incorrect orders, don’t hesitate to initiate a return or exchange, regardless of the time frame.
Happy shopping and hassle-free returns!