Shopping for clothing can be an exciting experience, but sometimes, the items you purchase need to meet your expectations. That’s where a good return policy comes into play. Reformation, a famous sustainable fashion brand, understands the value of happy customers and provides a thorough return policy to ensure a seamless shopping experience.
What Is Reformation Return Policy?
Reformation return policy is designed to make returning or exchanging items as convenient for customers. The company offers a generous 30-day return window, giving customers ample time to inspect their purchases and decide whether to keep them.
Reformation Return Policy After 30 Days
While Reformation standard return policy allows for returns within 30 days, the process differs slightly for items returned after the initial 30-day period. For returns between 31 and 30 days, customers will receive a merchandise credit instead of a refund. Credit can be used towards future buying on the Reformation website or in-store.
Reformation Holiday Return Policy
Reformation understands that customers may need extra time to decide on their purchases during the holiday season. The company extends its return window for items purchased between December 31 and November 1. The return period for these items runs of the subsequent year, giving clients enough time to consider their options.
Reformation Return Policy Sale Items
Reformation return policy applies to both full-priced and sale items. However, it’s important to note that sale items marked as “final sale” cannot be returned or exchanged unless they are defective or damaged.
What Is Reformation Exchange Policy?
If you’re unsatisfied with an item you purchased from Reformation, you can opt for an exchange instead of a return. Within the 30-day return window, you can replace an item for a different size, color, or style per the company’s exchange policy. Exchanges may be done by mail or in-store, and the price difference will be suitably adjusted.
How to Return an Item to Reformation
Returning an item to Reformation is simple, and the company offers two convenient options: online returns and in-store returns.
Returning Online:
If you purchased your item online, Entering your account will allow you to start a return. On the Reformation website, follow the prompts to generate a prepaid return label. Once you’ve received the label, package the item securely and ship it back to the company.
Returning In-Store:
For in-store purchases, you can return your item to any Reformation retail location. Make sure to bring the item, your receipt (if you have it), and a valid form of identification. The store staff will help you with the return process and, if you’d like, give you a merchandise credit or refund.
FAQs About Reformation Return Policy
How long do I have to return an item to Reformation?
You have 30 days from the date of purchase to return an item to Reformation.
How can I return something if it’s been 30 days?
You will receive a product credit rather than a refund if you return an item within the first 31 to 30 days of purchase.
Are things tagged as “final sale” returnable?
No, unless they are flawed or damaged, purchase Items with the label “final sale” cannot be returned or exchanged.
How long does it take to process a refund for an online return?
Once Reformation receives your return, the refund or merchandise credit will be processed within 7-10 business days.
Can I exchange an item for a different color or size?
Reformation accepts exchanges during the 30-day return window, and pricing discrepancies will be settled properly.
Conclusion
Reformation return policy is designed to provide customers with a hassle-free shopping experience. With a generous 30-day return window, the ability to return items for a refund or merchandise credit, and convenient online and in-store return options, customers can shop confidently, knowing their purchases are protected. Whether you’re looking to make a return or an exchange, Reformation prioritizes your satisfaction beyond all other considerations, ensuring that your demands are addressed. Reformation shows its dedication to consumer pleasure and sustainable fashion by providing a thorough return policy.